Managed Cloud Services

Let our experts manage your cloud infrastructure to ensure stable server performance and optimal resource allocation.

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Customized Managed Cloud Solutions

Kamatera’s managed cloud service is an add-on solution that enables enterprises to enjoy the benefits of cloud computing without having to actively maintain a relatively complex computing system.

Our solution eliminates the redundant tasks of cloud management, providing an expert team that offers efficient, reliable, and readily available services. Our clients are assigned professional account managers that specialize in managing cloud infrastructure, freeing up their internal IT teams to focus on core business activities. We provide 24/7 monitoring and support, minimizing downtime and ensuring improved business continuity.

We offer tailor-made solutions depending on your firm’s requirements. Our services can start with a single server setup and can cater to thousands of servers. Our Network Operation Center (NOC) maintains, supports, and monitors all the components of your cloud servers, including operating systems, databases, web servers, email servers, load balancers, firewalls, and other vital infrastructure to provide maximum uptime and availability.

Kamatera’s managed cloud services extend scalable computing resources, allowing enterprises to adjust their computing needs to the changing business requirements, without investing in costly cloud infrastructure. With our experts, you can optimize cloud infrastructure to enhance the user experience by reducing latency and improving application performance.

We also offer robust disaster recovery solutions, including data backups, replication, and redundancy, to ensure your data remains safe and recoverable during a disaster. Our solutions also provide a range of compliance options, including HIPAA, PCI, and GDPR, which enable organizations to meet regulatory requirements and enhance data security.

Unmanaged

Free

 Pro Managed

$50/m

 Premium Managed *
$150/m
Ping/ICMP Monitoring
Protocol Monitoring (HTTP, SMTP, TCP, UDP, etc.)
OS Monitoring (CPU, RAM, Disk Space, etc.)
Web Monitoring (Page Result/String Search)
Custom Monitoring (up to 10/server)
Application Monitoring
SNMP Hardware Monitoring
Email/SMS Alerting
Phone Call by NOC Alerting
NOC Proactive Troubleshooting
Firewall and Networking Management
OS & Services and Troubleshooting  
Operating System Updates (Upon request)
Backups and Restore Administration
DNS Setup & Administration
Database Setup & Administration
(MySQL, MSSQL, PostgreSQL, MongoDB, Redis, Memcached)
Database High Availability Setup & Management
Load Balancing Management
3rd Party Service DNS, CDN/WAF Support
(such as CloudFlare, Akamai, Reblaze, etc.)		 Included w/ 10+ servers
Server Resources Performance Metrics
Server Network Reporting
Server Availability Reports
Services Availability Reports
Applications/Services Installation and Configuration
Applications/Services Updates
Applications/Services Custom Build
24/7 NOC Support
Business Hours Technical Support
24/7 Technical Support
Critical Incident – Ticket Response Time 1 hour 30 min. 15 min.
Critical Incident – Phone Response Time 1 hour Immediately Immediately
Dedicated Account Manager
Dedicated Technical Account Manager Included w/ 10+ servers
Dedicated Technical Staff Team Included w/ 10+ servers
Ticketing Management Portal

*Available in select regions only. Contact our sales department for more details.

Have questions? Speak with a specialist.


    Frequently Asked Questions

    Kamatera offers cutting-edge technology and unparalleled performance, backed by enterprise-grade infrastructure. We are extremely confident in the quality of our products and services, which is why we provide a guarantee of 99.95% uptime and the full functionality of all hardware components, including servers, CPUs, firewalls, load balancers, storage arrays, and more.

    During the 30-day trial period, you may create one server with a configuration costing up to $100. You will have 1 TB of free traffic (including both inbound and outbound traffic). Customers must provide a valid credit card to start the trial, but the card will not be charged if you stay within the usage limits stated above. If you wish to cancel the free trial, you can simply terminate your server without incurring any charges. However, if you do not cancel before the trial ends, we will begin charging for services used.

    We do not require long-term commitments from our customers.
    You can scale up or down at any time.
    When you create a monthly server, you will prepay monthly for the server configuration you selected at the time of creation, plus a prorated amount for any upgrades made after that time.
    When you decide to terminate this server, you just need to pay for the current month in which you canceled. However, once the new month begins, if the monthly server is terminated, you will not be charged.
    If you deploy hourly servers, your charges will vary depending on whether the server is powered on or off. Once you terminate your hourly server, you will no longer be charged. You may terminate the service at any time.

    You can install any of the following operating systems or bring your own license or custom operating system:
    AlmaLinux
    CentOS
    CloudLinux
    Debian
    FreeBSD
    Rocky Linux
    Ubuntu
    Windows